Frequently Asked Questions
Please note all promotional tickets must be pre-booked to guarantee entry. On arrival at the attraction you are required to present the promotional voucher along with your pre-booked e-ticket. If a valid voucher cannot be supplied, you'll be required to purchase your tickets at full gate price at Admissions and entry is not guaranteed.
Your Kellogg’s cereal pack will have a unique code printed inside. Pre-book your tickets by visiting www.merlinfun.co.uk and follow the booking steps.
To pre-book your Grown Ups Go Free ticket (i.e. buy one child ticket get one free adult ticket) click here.
To pre-book your Mates Go Free ticket (i.e. buy one adult ticket get one adult ticket) click here.
The validity of all Kellogg’s 2019 vouchers (expiry date 30 June 2020) has been extended until 30 September 2020. The validity of 2020 vouchers (expiry date 30 June 2021) has been extended until 30 September 2021.
You will need to pre-book a ticket to guarantee entry, please do so here.
Please bring your pre-booked ticket and your Cadbury pack voucher to gain entry at the turnstiles.
The validity of all Cadbury’s 2019 Share Bag vouchers (expiry date 31 July 2020) has been extended until 30 September 2020.
You will need to pre-book a ticket to guarantee entry, please do so here.
You will need to pre-book a ticket to guarantee entry, please do so here*
